When I have an appointment at an organisation that is very security conscious (e.g. Police, Thales, the home office and others) I normally have to show an official ID like driver license or passport. In normal life we all feel comfortable doing this when there is a reason for this security. And we see it as a normal task of the government to provide us with the means to identify ourselves in a way that creates a fair amount trust that we are who we say we are.In digital life there is a serious lack of trustworthy identification. At the moment I am developing a project that deals with organising prevention, care and cure bottom up. Not starting with the specialists but with the people in the local districts. Helping people organise this in their own district can help to strengthen the social fabric of our society. Through helping people to help each other and through a stronger say from the civilians living in these areas in what is important. For them and for the district. This is especially important in areas with problems like the Ella Vogelaar wijken in Rotterdam.
For some services you definitely need to know who the person is that is asking questions. For example in the case that a person wishes to view his medical info. Not from a big brother perspective but from the perspective of the user who does not want his information abused.
Yesterday I had a discussion with the EDBR in Rotterdam and this issue surfaced also here. The risk is that all organisations dealing with these areas are creating services that are going to develop their own identification, resulting in numerous ID’s and passwords. This makes the service less easy to use but also lowers the security dramatically because people will start to use easy passwords and such.
In real life we as well as the government feels it is logical that he government organises and operates a secure and trustworthy mechanism to proof identities. Why is it than that in the electronic domain the government hesitates so much. Several government administrators have been sent away due to problems with physical passports. But in the electronic domain, that is becoming more and more vital, the government leaves us in the cold. There is the service DigiD but the government is very hesitant to have this used by private companies (including hospitals).
Ensuring trustworthy identification is an important task of the government, in real life as well as in the electronic domain. For many initiatives that are using Internet to enhance the lives of civilians (us) and companies delivering services to these civilians it would be a big step forward when there is a trustworthy and easy to use identification service available for all.
Like a passport.