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who does not know the feeling of feeling utterly silly when sending an e-mail in which you say that you are enclosing an attachment after which you forget to include the attachment. I know it happens to me and most people around me. But Google is paying attention! They now have a new function where Google scans the text of you e-mail and when it thinks you intended to include an attachment it gives you a reminder. I think this is a nice example of paying attention to your users and deliver services that are based on looking what people are really doing and what really goes wrong while doing it. I understand from the google groups that discusses this that it does not really work very well at the moment (it misses a lot of cues when there should be an attachment) but let's hope they will get it right. At least they are trying ...