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{ tag Archives } crm

Personal, very personal

This morning I wrote about social networking and all the good things it may bring us. Stay in contact, meet old friends and things like that. After that I received this email from plaxo. One of my freinds, John will have his birthday on December 14th. Nice to get a reminder (I am terrible at reminding things like that) but where will this bring us? My first idea was: hey we could automate this and send the card by itsel so you will never forget another birthday. I can imagine being called by a friend: He Martijn, thanks for your card. Me: What card, what for? I wonder where this will lead us ... And John, in case I forget: happy birthday .... :-)
2007 12 11 Martijn Kriens social networksTags: , , Comments (0)

Salesforce

I read this post at salesforce: Salesforce.com is considering bringing to market a new service enabling companies to share leads, opportunities and custom objects with each other (assuming both are using salesforce.com). What would you call this service? If you have another name suggestion please post it in a comment. This seems a rather interesting application of Web 2.0 sharing of information. Companies sharing leads in a network through their CRM system. There are of course a lot of questions like how do you protect your leads against competitors, how easy it is to create rules how to share and such. But still, the idea has a huge potential I think.
2007 10 04 Martijn Kriens Social SoftwareTags: , , Comments (3)