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Would you do what Google does?

  [caption id="attachment_188" align="alignright" width="330" caption="WWGD"][/caption] I just finished reading the Book "What would google do" from Jeff Jarvis. It is an interesting book but it puzzles me on two parts. In two words: Adds and Apples.   As for Adds, on the one hand he stresses the importance of the business model of Google by selling adds based on the data that you collect of a person. And of course, Google is wildly successful in selling adds. But on the other hand he explains that, due to the networked transparency that the Internet creates, advertising is less important. He even points out that not needing to advertise is a sign of success. To me that sounds like a contradiction. The more successful companies become in using the transparency of the Internet (created and improved in a large part by Google) the less profitable Google will become (and therefore not being able anymore to sustain their role in creating transparency). This catch 22 type of situation will no doubt have some equilibrium but is totally disregarded by Jeff Jarvis. Another question about the business models on advertising that always puzzles me how far it ...

Google bank

Banks are of course very much the focus of the news these days. One of the interesting news items a journalist found out is that Google already has a banking license in the Netherlands. Bank are potentially one of the sectors that will change a lot because of business possibilities that a technology like SaaS will enable. Competition will come from completely new sectors because they are better at reaching the market or using the “intelligence of crowds”. While searching a little further I found this blog post from Jeff Jarvis where he is asking for examples of bank services that Google would be very good at. Examples are peer to peer lending, more transparency around transactions in stocks, open source platforms to increase functionality (E-invoices anyone?). In a way Google checkout and it’s competitor PayPal are already on the move. In my view banks really have to start thinking on how to really innovate their processes through which they create value for their customers.

Sticky

It is amazing how fast social networking is growing. Every time I am giving a presentation I always ask my audience how many people use one or more social networking sites like Facebook, MySPace, Hyves, LindedIn or another. Since a year this percentage is growing from 20% to more than 70% nowadays. I think especially business oriented sites like LinkedIn made social networking more "salonfähig" than before. Social networking is I think an area where the idea of "the rich get richer" is especially true. After all, once you have many customers you tend to have more people sending invitation and there is more chance that people send invitations to you. One would expect that only some big sites remain and that newcomers have a hard time growing. Therefore it is surprising that a new one, Plaxo, is really flooding my e-mail box. Many contacts have send me an invitation. After 10 invitations I decided to take a look, make an account and start using it too. I was a bit weary for this since using lot's of sites is awkward, I thought. But I must say this is a sticky one. Firstly ...

Scroogled

Rogier sent me this link. Especially this part was kind of icky: The man made a note, did some clicking. "You see, I ask because I see a heavy spike in ads for rocketry supplies showing up alongside your search results and Google mail." Greg felt a spasm in his guts. "You're looking at my searches and e-mail?" He hadn't touched a keyboard in a month, but he knew what he put into that search bar was likely more revealing than what he told his shrink. "Sir, calm down, please. No, I'm not looking at your searches," the man said in a mocking whine. "That would be unconstitutional. We see only the ads that show up when you read your mail and do your searching. "We do not look at your searches but at the add". Somehow this statement gives me the shivers.

Google, formerly known as the NSA

I am member of a guidance committee for Rathenau instituut in the Netherlands for a project about privacy. In this project we deal with the changing concept of privacy in our society. I talked about it some time ago in this post. It still amazes me how much people put on the net (including what I put on the Net, look at the sidebar of this Blog). In this project a special website has been developed that invites people to comment on privacy, discuss and share all kind of ideas in a creative way around this subject (the website is www.privacyproject.nl). The information on the side ranges from exhibitionists to people putting an image of their passport on the web to people completely hiding how they look in real life. In the end a television documentary will be made out of it. There is one item on the site that is I think very interesting. A colleague of mine, Rogier Brussee, has a conspiracy their for some time that Google is in fact a front for the NSA. Funny thing is if you look in the history of Google ...

The Times are changing

Isn't it funny how more and more things are being paid for by advertising while at the same time we all get more and more irritated by advertising being everywhere. The New York Times have stopped their paid subscription service in favor of free access. This is a subscription service that made them 10 million dollar a year. They now feel that they can make more money on advertising. Somehow I sometimes get an uneasy feeling about all those things that are being paid by advertising money. Somehow I still think this business model has it's limits. Let's do a thought experiment: Imagine that more and more companies are making money by mixing ads with the service they deliver to us. OK, let's be really wild: imagine that all services are being paid for by advertising. Would that not be great: all services are free, all we have to do for it is accept some adds (and many we can block them?). Problem is: who is going to pay for all these ads. The companies that make their money by selling ads together with their services will of course not be advertising, at least they will ...